Privacy Policy for WarrantyBox

Last Updated: January 25, 2026

WarrantyBox ("we," "our," "us," or "the App") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

1. Information We Collect

Information You Provide Directly

We collect information that you provide directly to us, including:

Account information (email address, full name, phone number, country)
Warranty and receipt information (product details, purchase dates, warranty end dates, store names, item names, amounts, and notes)
Photos and documents you upload
Preferred currency and other user preferences

Automatically Collected Information

When you use our app, we may automatically collect certain information, including:

Push notification tokens (for warranty expiration alerts)
Device information (device type, operating system)
Usage data (features used, time spent in app)
Log data (access times, app errors)

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Authenticate and manage your account
Store and organize your warranty and receipt information
Send you notifications about warranty expirations
Detect, prevent, and address technical issues and security concerns
Respond to your comments, questions, and requests
Monitor and analyze trends, usage, and activities

3. App Permissions

WarrantyBox requires the following permissions:

Camera: To capture and upload receipt photos
Photo Library (iOS) / Storage (Android): To access photos and documents from your device
Notifications: To send you warranty expiration alerts

These permissions are only used for the purpose of capturing, storing, and managing receipt images and sending relevant notifications.

4. Data Storage and Security

Your data is stored on Supabase (PostgreSQL database) servers with the following security measures:

All data is encrypted in transit (HTTPS)
Row-level security ensures only you can access your data
Data is encrypted and protected against unauthorized or unlawful processing
We implement appropriate technical and organizational measures to protect against accidental loss, destruction, or damage

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With your explicit consent
To comply with legal obligations or government requests
To protect our rights, privacy, safety, or property
With service providers who assist us in operating our app (under strict confidentiality agreements)

Third-Party Services

We use the following third-party services:

Supabase for database, authentication, and file storage
Expo for push notification delivery

Their privacy policies apply to their services. We encourage you to review their privacy policies.

6. Your Rights

You have the right to:

Access your personal information
Correct inaccurate data
Request deletion of your data
Object to or restrict processing of your data
Export your data
Delete your account and all associated data at any time through the app settings

6.1 Account Deletion & Data Removal

To delete your account and all associated data, you have two options:

Option 1: Delete via App (Recommended)

Open WarrantyBox
Tap the Settings tab (bottom navigation)
Scroll to the bottom
Tap Delete Account
Confirm the deletion when prompted

Option 2: Delete via Email

Email us at izaline.studios@pm.me with your account email address and a request to delete your account.

What Gets Deleted

When you delete your account, all of the following are permanently removed from our servers:

Your account information (email, full name, phone number, country)
All receipts and warranty information
All photos and documents you uploaded
User preferences (currency, language, notification settings)
Push notification tokens
Password reset codes
Any feedback or support tickets associated with your account

What Gets Retained (if any)

Deleted accounts may retain anonymized log data for up to 90 days for security and abuse prevention purposes
No personal information is retained in these logs

Important Notes

Permanent: Account deletion is permanent and cannot be undone
Immediate: Deletion occurs immediately upon confirmation
Complete: All associated data is removed from our active databases
No Recovery: You will not be able to recover your account or data after deletion

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. You may delete your account and all associated data at any time through the app settings. Upon deletion, your personal information will be removed from our active databases.

8. Children and Parental Responsibility

WarrantyBox is designed and marketed for adults managing receipts and warranties. While the app contains no content inherently harmful to children, we do not target marketing or features at children.

If children under 13 access the app under parental supervision, parents or guardians are responsible for:

Monitoring their activity
Ensuring data accuracy (children may inadvertently modify receipt or warranty information)
Understanding that this app is not a children's app and contains adult-oriented financial data

We do not knowingly market the app to or collect information specifically from children, but we acknowledge parental discretion in allowing supervised access.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: izaline.studios@pm.me